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Apple just uncovered a new text bug that uses the Unicode writing system to overload the memory of its text messaging app, causing it to regularly crash. While the developers are still working to fix the issue, there are things you can do to avoid locking up your device. What is going on? A bug, known as "Black Dot,” is locking the messaging app on Apple devices running iOS 11... read more

Got a new laptop? Windows 10 includes some wonderful features along with a revamped interface for Microsoft's operating system. No matter how experienced you are with Windows, you still may need help getting used to this, so let's get you started. #1 Check for updates Your new laptop should check for updates automatically, but you can also check manually. Just click the gear ic... read more

WordPress (WP) websites play a crucial role in establishing a business’s online presence. One way WP developers keep business owners safe and happy is by providing regular security updates that protect sites from unauthorized access. But why do websites sometimes crash after an update, and what can you do to prevent that from happening? Be cautious with updates In 2017, WP iss... read more

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enha... read more

The new Outlook features can help you manage your time, respond to emails, take care of important things and more. Also, new upcoming features will connect you to the people and technology that power your productivity and help protect you and your business. Want to see what's new and coming soon from Microsoft? Read on. #1 RSVP Outlook makes it fairly simple to invite people to ... read more

For most people, social media is a convenient way to stay in touch with family and friends. For a small group of people, it’s an opportunity to profit off other people’s trust. Here are some things you can do to continue enjoying Facebook and Twitter without compromising your privacy. Lockscreens exist for a reason Make sure all your computing devices lock the moment you sto... read more

Laptops are so convenient and hassle-free to use. It’s easy to forget that they need regular maintenance. One of the most common causes of laptop damage is overheating. Learn how to prevent your laptop from overheating, so you can boost its speed and prolong its life. Causes of overheating Laptops create heat during their normal operation. That’s why they’re designed with ... read more

Regardless of your company's size, social media marketing is a valuable tool you can't afford to ignore, especially if your business is brand new to the marketing world. Here are some tips you can take away to start making some noise in the social media stratosphere. #1 Prove you’re an expert It’s important to know everything there is about your product/brand, and often it's... read more

Aside from a new look, Google introduced substantial improvements to Gmail, including functions that let you enable confidential mode, snooze emails, unsubscribe faster, and enjoy greater protection from spam. Here are the most notable ones. Confidential Mode This feature lets you set an expiration date for your email after which it self-destructs. Sending mail on confidential m... read more

New threats to businesses’ precious employee and customer data emerge every day, so the only surefire way to protect your files from viruses, theft, and other unforeseeable disasters is to partner with a leading cloud backup provider. With a basic understanding of how cloud backups work, you can set up a plan that is economical and customized to the needs of your business. How... read more

Before Social Media platforms like Facebook went live, HIPAA was established to protect the privacy of medical providers and their patients. And although there are no specific rules for Social Media use, every healthcare organization must implement security protocols that adhere to privacy policies. On April 14, 2003, the "Health Insurance Portability and Accountability Act" (HI... read more

The Universal Windows Platform (UWP) version of OneNote will now be the only app available for Windows 10, as Office 365 and Microsoft Office 2019 will do away with the 32-bit desktop app. Microsoft's OneNote desktop application is nearing the end of its journey, as the software giant will stop developing the product line past the 2016 edition. But don't panic just yet, OneNote ... read more

Businesses have made lots of money using social media to engage with current and potential customers for years now. But after a recent breach, some users are reevaluating Facebook's reputation. Read on to know how this concerns you and if you must do something about it. Last month, news broke that a firm known as Cambridge Analytica collected private data from over 50 million Fa... read more

Having to use passwords constantly can be a pain (and a high security risk) to many of us. Luckily, Chrome, Edge, and Firefox have recently agreed to support biometrics for authentication to make our social media, email, and shopping account logins easier and more secure. Here’s what you need to know about the Web Authentication API: Authenticate Your Profile on Your Mobile De... read more

Mobile hotspots are great for people who need to access the Internet even if they are somewhere without any Wi-Fi. All it takes is a portable 4G router. It offers a low-cost and readily available connection that your employees can utilize while working on the go. A mobile hotspot usually provides faster Internet connection and better security compared with public Wi-Fi. But if t... read more

Mobile devices, such as smartphones and laptops, have changed the landscape of business organizations everywhere. Nowadays, businesses arm their workers with these devices in the field, making mobile performance and connectivity highly essential. Optimizing IT systems for mobile workers isn't easy, but there are a few simple tricks you can try. The ability to manage the workforc... read more